Privacy Policy

Last Updated: February 8, 2026

This Privacy Policy describes how Lullioo (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.google.com/search?q=lullioo.com (the "Site").

1. PERSONAL INFORMATION WE COLLECT

We collect various types of information to provide our services and process your customized orders.

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Customization Data: Because we specialize in personalized products, we collect specific information you provide to customize your items, such as names, birth dates, or photos of children. We only use this data to fulfill your specific order.

  • Device Information: We automatically collect information about your device, including your IP address, browser type, time zone, and cookies to help us improve site performance and security.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your information to:

  • Fulfill and ship your orders (including processing payments and arranging for shipping).

  • Communicate with you regarding your orders or account.

  • Provide personalized products based on the data you submit.

  • Screen for potential risk or fraud.

  • Provide you with information or advertising relating to our products or services (if you have opted-in).

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above.

  • Shopify: We use Shopify to power our online store.

  • Fulfillment Partners: We share your customization details and shipping address with our production and logistics partners to manufacture and deliver your products.

  • Legal Compliance: We may share your information to comply with applicable laws and regulations or to respond to a subpoena or other lawful request.

4. CHILDREN’S PRIVACY

Our products are intended for children, but our website is directed to adults (parents/guardians). We do not knowingly collect personal information directly from children under 13. When you provide information about a child for customization (e.g., a baby's name for a swaddle), you represent that you are the parent or legal guardian with the authority to provide such data.

5. YOUR RIGHTS (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the personal information we hold about you.

  • The right to request deletion of your personal information.

  • The right to correct inaccurate information.

  • The right to opt-out of marketing communications.

To exercise these rights, please contact us at lilydong1988@hotmail.com

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6. COOKIES

We use cookies to enhance your browsing experience and remember your cart items. You can choose to disable cookies through your browser settings, though some features of the Site may not function properly.

7. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. CONTACT US

For more information about our privacy practices, or if you have questions or complaints, please contact us by e-mail at:lilydong1988@hotmail.com.